Privacy Policy

Last updated: March 28, 2026

For any concerns, contact: support@askbharatai.com

1. Introduction

Welcome to AskBharat AI. AskBharat AI is a multilingual Indian government data chatbot that provides verified information from government APIs in 11 Indian languages.

This Privacy Policy explains how Eteroni Pvt Ltd ("we", "us", or "our") collects, uses, and shares your personal information when you use our website and mobile application. We are committed to protecting your personal data in accordance with India's Digital Personal Data Protection Act 2023 (DPDPA) and Google Play Store policies.

2. Information We Collect

2.1 Information you provide directly:

• Identity: Google account information (name, email, profile picture) via Google Sign-In.
• Preferences: Your selected language and regional interests.
• Location: State and district selection for providing localized government scheme data.
• Profile: Optional details like profession, age group, and gender to personalize recommendations.
• Queries: Chat messages and voice-to-text transcripts submitted for processing.

2.2 Information collected automatically:

• Device identifiers and operating system version.
• App usage logs and interaction performance data to fix bugs and improve the experience.

3. Purpose of Data Collection

We collect and use your data for the following purposes:

• Service Delivery: To provide accurate government information in your preferred language.
• Personalization: To recommend government schemes relevant to your location and profile.
• Safety & Security: To prevent fraud and ensure a secure user environment.
• Improvement: To analyze usage patterns and improve our AI's accuracy and performance.

4. User Rights and Data Deletion

As a Data Principal under India's DPDPA 2023, you have the right to access, correct, and delete your data.

5. Data Sharing and Third Parties

We do not sell your data. We share only necessary, anonymized information with:

• AI Providers: Your query text is processed by AI services (like OpenAI/Sarvam AI) to provide responses. No identity identifiers are shared with these services.
• Government APIs: Queries are sent to data.gov.in or MyScheme.gov.in to fetch verified data.

6. Permissions and Sensitivity

• Microphone: Used only when you tap the voice-input button to convert speech to text. We do not store audio recordings.
• Location: Used to pre-fill your district for localized service recommendations. You can opt-out and select your location manually.

7. Changes to This Policy

We may update this policy occasionally. We will notify you of material changes via email or an in-app notice. Continued use of AskBharat AI after updates constitutes acceptance of the new policy.

8. Governing Law

This policy is governed by the laws of India. Any disputes will be subject to the jurisdiction of the courts in India.